Feeling somewhat confident but room for improvement
Going through the training and onboarding sessions, I feel I have gained a decent understanding of the main software functionalities. The walkthroughs on using the database and calling tools were quite helpful, and I appreciated the interactive elements that allowed me to try things hands-on. However, even after completing the official training, there remain moments where I find myself uncertain about some advanced features or best practices. For example, while the dialer generally worked well, there were occasional glitches that caught me off guard. The automatic updates sometimes altered the interface or settings, which made me double-check what had changed. The telephonic support was accessible and polite, yet the advice given was occasionally too general to fully resolve deeper issues. The process of signing up and managing payments was smooth enough, though a more detailed invoice summary would be appreciated. All in all, I’m feeling reasonably confident using the software day-to-day, but I know I’ll still need some time and possibly additional support before feeling truly expert. At this stage, it’s a positive start with clear room for growth as I learn more.