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WFHI review

feeling pretty good though a bit hunting around was needed

4 out of 54 of 5Verified purchaseTraining and onboarding

feeling pretty good though a bit hunting around was needed

I was pretty happy with how the training and onboarding went overall. It wasn’t super obvious where every piece of info was at first, so I found myself searching the dashboard for a bit, trying to figure out where I could find the tutorials I needed or details about the calling tools. Once I found the database feature, it clicked better because that part felt simple and integrated well with my daily workflow. The automatic updates notification came through clearly, so that was helpful in knowing when the system had new features. The voice support seemed alright, but sometimes I had to wait a little longer on calls to get answers, which was a bit frustrating. The sign-up and payment process, though, was very straightforward and hassle-free. I liked that the invoice arrived promptly and was easy to understand. Though I wish the training portal had a more user-friendly layout or a better search function. Still, I ended up feeling like I was heading in the right direction after spending some time getting used to things.

Shraddha ChitaleTripura, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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