Feeling okay now, but had my ups and downs
If I were to tell a friend about my experience with WFHI's training and onboarding, I'd say it's a bit of a mixed bag. To start, I felt unsure throughout most of the training sessions because some of the instructions were a little vague, and I had to double-check certain procedures multiple times. The calling tools were helpful, but I wasn't fully confident in using them until around the last day of onboarding. On the upside, the software updates and telephonic support helped fill in some gaps. The invoicing and payment steps were pretty clear, which was a relief, and that made the process feel more manageable. By the end, I felt like I could navigate the database feature reasonably well. Overall, I’d say I’m moderately confident now but know there’s still more to learn before I’ll feel entirely comfortable.