Feeling mostly good, but a little confused here and there
Hey, so I’ve been using the software for a couple of weeks now and honestly, the wording and labels are mostly clear which made onboarding smooth. Like, when I first signed up, it was easy to understand what each section meant, like the calling tools and the dialer buttons—they’re pretty straightforward. Even the database feature labels were intuitive enough that I could navigate without extra help. However, sometimes the phrases used in the support section felt a bit technical or vague, which slowed me down when trying to get quick answers over the phone. It's only a small thing, but it would be nice if that part was a little friendlier or explained in plainer language, especially for new users like me. The automatic updates notification was also labeled clearly, so I never missed anything important. Overall, the flow is good, and I appreciate the casual chat support that I can call when stuck, though I’d love some improvements on the clearer wording side. Still, it’s been enjoyable to use and I’m getting more confident weekly.