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WFHI review

feeling mixed, support thoda alag tha pehle se

3 out of 53 of 5Unverified experienceSupport and communication

feeling mixed, support thoda alag tha pehle se

Main pehle jo support use karti thi usse thoda alag laga yeh wala, kabhi kabhi response slow hota tha aur kabhi fast, overall thoda inconsistent laga. Software use karte waqt queries raise karna tha, aur telephonic support decent tha par woh khasiyat ya warmth nahi thi jo pehle hui thi. Training module clear tha but interactive sessions thode kam lagte the toh poora process thoda dry feel hua. Invoicing aur payment system fairly smooth the, yeh part disappoint nahi kiya. Automatic updates thodi surprising lage kabhi kabhi, ek baar toh dialer function change ho gaya thoda unexpected. Database feature accha tha par mera experience thoda on/off jaisa raha kyunki kabhi tools seamlessly work karte toh kabhi thoda glitch aata. Overall feeling toh yeh hai ki support thoda inconsistent hai compared to mera previous experience, par jitna chahiye tha wo mil gaya aur software main use kar pa rahi hoon bina zyada dikkat ke. Bas thoda aur sahayata hoti toh better lagta.

Nisha BoseWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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