feeling mixed but trying to figure it out honestly
So when I started the training and onboarding with the software, I was kind of excited but also a bit lost at first you know? The onboarding flow was explained but sometimes I felt like maybe they talked too fast or used terms that I wasn’t super familiar with, so it got a little confusing. Like in one of the training modules about the dialer and calling tools, I had to pause and rewind a couple of times to get what was going on which felt a bit annoying, but it did help me understand eventually. On the other hand, the database feature walkthrough was way better explained and I really liked how they used examples that made sense in real work situations. Also, the telephonic support after the training was pretty easy-going and friendly which was a relief because I didn’t feel judged for asking dumb questions. I’m still figuring things out and it’s good that the updates come automatically so I don’t have to stress about it. Overall, it’s a bit of a mixed bag because at times I feel overwhelmed but on other days, I feel like I’m catching up fine and starting to see how everything fits together. It’s a journey but I’m willing to stick with it for now.