feeling mixed after a week with the training here
I started the training a couple of weeks ago and was eager to get fully comfortable with how to run the remote workflows. Overall, the daily usage was a bit of a mixed bag. Sometimes the instructions felt clear and easy to follow, helping me catch on to the way tools like the dialer and database are supposed to work. But there were days when the onboarding steps seemed disjointed and confusing; I struggled to find consistent guidance throughout the process. The automatic updates did cause some confusion because they changed certain features without much explanation, which wasn’t ideal for the learning flow. I did like that the telephonic support was patient and willing to answer questions when I called, which helped smooth out rough spots. In the end, I think the software and training have potential but they could use some consistency in how they behave day to day. I'm hoping this evens out as I keep using it more.