feeling lost and frustrated from start to end
I was trying to find clear info about how the whole software works and what steps to follow for signing up and getting started, but honestly it was a frustrating experience. Every time I looked at the website or the dashboard, it felt like things were hidden or complicated. The calling tools and dialer setup instructions were scattered and I didn’t get a simple way to understand how to operate them properly. The database feature seemed overwhelming and the automatic updates didn’t help because they sometimes changed things without any notification. When I tried calling the support line, the wait times were long and the answers I got were confusing or didn’t address my question fully. The invoicing and payment parts were also unclear, making me unsure of what I was paying for exactly. Overall, this entire process from sales to pre-purchase felt confusing and unhelpful, and I was left without the confidence to keep trying. I wanted something straightforward to help with remote workflows but instead I ended up feeling lost every step of the way.