Feeling late disheartened — onboarding thoda unclear tha
Training aur onboarding experience ke baare mein main itna confident feel nahi kar raha tha. Training ke initial steps theek lag rahe the lekin jab calling tools aur database section ki baat aayi, toh mujhe laga ki clarity nahi thi. Main ek specific moment yaad kar sakta hoon jab dialer setup me kuch confusion thi aur support team thodi der se respond kar rahi thi, us waqt feeling thodi down hui thi. Baaki onboarding flow mein mujhe lagta hai thoda zyada vague instructions the, jo clearly explain nahi kiye gaye the. Ye baat mujhe thik nahi lagi kyunki mujhe lagta tha ki main training ke end tak full confident hoke ready ho jaunga, par waise nahi hua. Haan, sign-up process koi dikkat nahi thi, wo simple aur straightforward tha, lekin onboarding ke baaki aspects clear nahi thay, jiski wajah se main ab bhi fully confident nahi hoon ki main software ka pura use kar paunga.