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WFHI review

Feeling kind of mixed but hopeful about using it

3 out of 53 of 5Verified purchaseTraining and onboarding

Feeling kind of mixed but hopeful about using it

Hey, so I’m halfway through the training and onboarding and honestly, I’m feeling a bit unsure. On one hand, the modules are pretty clear and the examples helped me understand the calling tools and database feature better. Signing up and paying the invoice was straightforward enough, which was a relief. But on the other hand, some stuff still feels confusing, especially when the software updates itself automatically — sometimes I have no idea what changed or if I need to do anything about it. Telephonic support is okay but doesn’t always explain things in a way that makes me confident I got it right. Like when I called to ask about how to use the dialer with the database, I ended up more confused than before. I guess maybe I am not quite ready yet, or maybe the training could be a little clearer in some parts? Overall, I feel like I can do most things, but there’s still a nagging feeling I might miss out on something important. Hopefully, with time and more use, I’ll get comfortable and make the most of the software.

Aparna ShanbhagSikkim, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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