Feeling good, but still some daily hiccups
I was pretty optimistic about the software after initial sign up, but it was over the first week of trying day to day that I really formed an opinion. The interface behaves well mostly and the features promised felt quite solid. The dialer tool, for example, worked consistently and that gave me confidence in handling remote calls. At the same time, occasional glitches popped up randomly, which can be frustrating when you are trying to maintain a workflow without interruptions. The onboarding process was helpful but didn't quite cover some details that only became clear after regular use. Payment and invoicing went smoothly enough, which was a relief and helped maintain focus on learning the software capabilities. Telephonic support was responsive, though not always able to resolve every issue, which can test your patience a bit. In general, I feel positive about where this software is headed. Still, there’s room for improvements in reliability and some finer points of guidance to make the daily experience even smoother and less bumpy.