Feeling good, but set-up could have been quicker
I was eager to get started after hearing about WFHI’s offerings, and the initial sales interaction was quite professional, which created a good impression. The sign-up process was clear though it did take longer than I hoped to get fully set up with the software access. I did appreciate the detailed training materials provided, but I felt like the back and forth answering some pre-purchase queries extended the timeline more than necessary. The invoicing and payment process went smoothly without any hiccups. One reservation is that there weren’t quite enough proactive updates about the onboarding progress, which made me check in a couple of times. However, once everything was in order, I was satisfied with the software’s capabilities and support options. Overall, I have a positive feeling about my experience, but I do think cutting down the initial wait would make it even better.