Feeling good about the training, might try again
My onboarding experience with WFHI's training was actually encouraging. The materials were well organized and the sessions helped me understand the remote workflow software pretty clearly. Although I was self-sufficient by the end, I think if I revisit the system later or pick up new features, I might want some help again just to make sure I don’t miss anything important. The process of signing up and getting access was straightforward, and the database feature was explained well. What I really liked was how the dialer and calling tools got a run-through, helping to reduce confusion later on. Overall, the training is good but I do acknowledge it’s sensible to have the possibility to ask questions later, so the assistance wasn’t overwhelming but supportive. I’d recommend the training for anyone who wants to get up to speed efficiently, though it won't prevent you needing a little backup help in the future.