Feeling fairly confident after support
After multiple calls to telephonic support, I would say I feel fairly confident using the software. The communication was direct and to the point, which helped in handling my queries about the dialer and database features efficiently. There were no elaborate explanations but the necessary information was provided to move ahead. Automatic updates did not cause major problems, and support guided me through any small changes. The sign-up and payment process did not require follow-up, and invoices were generated as expected. Overall, I think I can work independently now with the software and tools available, even though I had a few questions initially. So, I would say the level of support was adequate for my needs and left me ready to continue on my own.