feeling disappointed overall, not sure agar support helpful hoga agli baar
You company se communication ekdum frustrating thi. Jab bhi maine help ke liye call kiya, response slow tha aur kabhi kabhi lagta tha ki unko meri problem samajh hi nahi aa rahi thi. Telephonic support system itna organized nahi laga, baar-baar repeated explanations karne pade apni issues ki. Training sessions bhi half-baked lag rahe the jisme se kuch important cheezein missing thi jo mujhe baad mein pata chali. Mujhe lagta hai ki next time bhi agar kisi help ki zarurat padi toh similar struggle face karna padega because process abhi bhi itna smooth ya reliable nahi hai. Database feature mein bugs aaye jo phone se support me explain kiye, par resolution late milta raha jo mera kaam delay karta raha. Mujhe lagta hai ki agar aap log apne support structure pe kaam karoge toh behtar experience milega customers ko, warnaa main personally confident nahi hoon ki agli baar bina zyadah dikkat ke assist mil payega. Itna hi kehna hai ki mujhe overall disappointment hui aur support process ne frustration badha di.