Feeling confused because sab cheezein clearly explain nahi hui
Mujhe laga ki jab main support ke through software ke baare mein pooch rahi thi, to explanations itni clear nahi thi. Kuch cheezein ajeeb lag rahi thi jise samajhna muskil tha, especially jab dialer aur database integration ki baat aayi. Support team ne try kiya explain karne ka, par kai baar unhone technical terms use kiye bina kisi simple example ke, jo mujhe aur zyada confused kar gaya. Onboarding aur training sessions thode formal the aur wo meri expectations ko match nahi kar paaye. Phir bhi main ye keh sakti hoon ki payment ka process thoda smooth tha aur invoicing timely mili, jo ek positive point tha. Lekin agar explanations thode precise hote aur training me zyada practical instructions hote, toh mujhe lagega workflow ko samajhna aur use karna aasan hota. Aise lagta hai ki communication skills pe focus karna zaroori hai.