feeling confident but might reach out if stuck
Hey so ive been using the support services a bit and honestly theyre pretty chill. The people on calls are friendly and understand the software stuff really well. Last time I had a question about the dialer setup I just popped a quick call and the person explained everything real easy, no long wait or anything. I feel like I probably wont need help for the basic parts anymore since the training is straightforward and the updates dont really change stuff too much. But if something tricky happens or I get stuck on the database features, ill definitely reach out again without hesitation. Its nice to know there is that backup there though. The payment process also seemed smooth overall but I didnt need to chat about it so havent tried support for that part. To sum up, the support team feels reliable and quick, so I have no reason to avoid them when things dont click one hundred percent. They make the whole remote workflow bit less scary which is cool.