Feeling confident after clear explanations but a slight hesitation
Initially, I was a bit unsure about how the sales and pre-purchase process would unfold when I started exploring WFHI's offerings. However, by the time I completed the onboarding walkthrough, I felt quite confident that the software and training solution would meet my remote workflow needs. The sign-up and invoicing steps were straightforward, and the team provided clear responses to my queries, which helped clarify the scope of what the software can and cannot guarantee concerning work assignments or income. My only hesitation emerged from the fact that some of the automatic updates introduced minor interface changes that weren't fully documented upfront, causing a small learning curve as I adjusted. Overall, the calling tools and database features lined up well with what I anticipated for a seamless remote setup. The priority assistance also responded relatively promptly when I needed clarification during the early days. Despite that minor glitch around update communication, I feel that I understand the product well and can depend on it to support my workflows adequately.