Feeling a bit confused, cause labels were kinda unclear
Hey, so I tried their training and onboarding stuff and honestly, most things made sense but some of the labels left me a bit puzzled. Like, the way they called some features felt off—sometimes I wasn’t sure if they meant the dialer or just calling tools in general. It wasn’t the smoothest intro either because I kept toggling between screens wondering if I missed a step. The instructions were there but could have been clearer on what exactly to expect next. That said, once I started using the database feature regularly, things got a lot better and I could see the workflow improving day by day. The support team was nice but sometimes took longer to respond on calls, so that didn’t help the confusion much. Overall, I guess the training could be better labeled but it does help in getting started after a while, just need a bit more clarity so I don’t feel lost early on.