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WFHI review

feel toh hua nahi par thoda support theek tha

2 out of 52 of 5Verified purchaseSupport and communication

feel toh hua nahi par thoda support theek tha

Mujhe lagta tha ki jab support team se baat karungi toh mera sab confusion clear ho jayega, par unfortunately aisa nahi hua. Shuru shuru me support staff ne thoda samay diya aur mujhe samjhane ki koshish ki, jo kaafi achha tha, lekin baaki queries ke liye unka patience kam lag raha tha. Main apni problems ko clearly explain kar rahi thi, lekin baar baar mujhe wahi jawab milte rahe jo mere kaam ke nahi the. Mujhe zyada confident feel nahi hua ki mera issue jaldi solve ho jayega ya mere questions ka jawab milega. Call karte waqt dialer bhi thoda buggy tha, jiski wajah se baar baar call drop ho gayi. Mujhe lagta hai ki agar training me thoda aur clear communication hota aur updates timely milte to mujhe itna confusion nahi hota. Sign-up process thoda complicated laga aur invoicing bhi clear nahi thi. Overall, mujhe lagta hai ki communication me thoda aur sudhaar ki zarurat hai, warna mai zyada confident feel nahi karungi future me bhi.

Rekha VenkatesanTripura, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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