feel stuck more than i expected, waiting was frustrating
Honestly, I was looking forward to setting up the remote workflow software without too many delays. But what I found was a lot of repetition and waiting at every stage. The onboarding process kept asking me to re-enter information, which felt pretty pointless. I was trying to get work started using the dialer, but it didn’t connect smoothly the first few times, making me feel like I was stuck in a loop. The database syncing was slow and sometimes it didn’t update automatically like I thought it would, so I had to manually refresh a few times each day. The software itself had potential, I’ll give it that — it looked clean and not overloaded with features. But the waiting and repeated steps really slowed me down. Sign-up was okay, straightforward enough, and the invoicing part was clear, so at least billing wasn't confusing. Telephonic support was reachable, but the hold times stretched my patience, which didn’t help the whole experience. Overall, I felt like I was spending too much time waiting and repeating things instead of actually working, which diminished my enthusiasm for the software package.