4 out of 54 of 5Verified purchaseSupport and communication
Fast support response but waiting times varied
I found the responsiveness of the support team generally impressive, with most calls answered promptly and helpful advice provided quickly, which really helped during the initial setup. However, there were a few occasions when I faced longer hold times that were a bit frustrating, especially when trying to resolve issues late in the day. It was clear the team was knowledgeable and patient, which made those waiting moments more bearable. Overall, the open communication and polite handling of queries stood out positively, though improving consistent availability during busy periods would enhance the experience further.