4 out of 54 of 5Verified purchaseSupport and communication
Fast and effective telephonic support
What impressed me most was how quickly support responded when I reached out during the onboarding phase. I had some questions about using the dialer and database features, and their responses came back in a timely manner, which made me feel I was not alone. There was a slight delay when I tried to clarify billing details, which could have been faster, but overall I definitely appreciated the responsiveness of the team. Training sessions were helpful and the communication felt clear and to the point. It helped me get things moving without too much hold up. So while there was a bit of lag in handling billing inquiries, the friendliness and speed with most other communication caught my attention and made the whole experience pretty positive.