Fairly smooth overall, even with minor hiccups
My experience with WFHI's sales and pre-purchase processes was generally positive, though not without some minor frustrations. Signing up was straightforward enough, and the communication felt polite and professional throughout. There was a moment when a technical glitch affected my access to certain training modules, which was inconvenient, but the support team addressed it reasonably quickly. What I appreciated was how the team handled that hiccup without making a big deal out of it, which helped keep the experience calm and straightforward. The invoicing and payment instructions were clear enough, though I wish the early onboarding information went into more depth about the calling tools. Overall, the process felt manageable and well-intentioned, with just room for slight improvements in technical smoothness and detail. I wouldn't hesitate to recommend it to someone comfortable navigating occasional small issues, as the overall setup and support make it a worthwhile experience.