Fairly smooth overall but a little bit drawn out
The sales and pre-purchase phase felt mostly smooth with adequate explanations and clear answers to my questions. There wasn’t too much repetition in what was presented, so I didn’t feel bogged down during the calls or chats. However, a small reservation I had was regarding a brief waiting period between my initial enquiry and the final confirmation step, which added some delay to the process. It wasn’t a dealbreaker but did make the whole thing feel a little longer than I expected. The training materials and demo sessions helped clarify features well, which balanced out the waiting time. Communication was polite and prompt whenever I reached out, so it didn’t feel frustrating. Overall, the experience was fairly straightforward and informative, though I would have preferred a slightly quicker resolution after the start. The process felt balanced and professional, leaving me confident about moving forward despite the little parts that stretched the timeline.