3 out of 53 of 5Verified purchaseTraining and onboarding
Fairly responsive but mixed results for training
I expected a smooth onboarding with quick replies since the initial contact was promising. The team was quite responsive when I reached out during the software training phase, answering my queries about the dialer setup promptly. However, there were delays when I needed assistance with the database integration into my workflow, which slowed down my progress. It was reassuring that the training materials updated automatically, but some parts felt rushed or unclear. The telephonic support was available but sometimes seemed overloaded, making it difficult to get immediate help during peak hours. Overall, while the responsive nature stood out positively, the inconsistency in support and training clarity made my experience a bit of a mixed bag.