Fairly independent but would consider using again
From the moment I signed up with WFHI software, I found myself having to figure out quite a bit on my own. The initial onboarding was clear enough to get started with the database and calling tools, but some features required a bit more exploration than I expected. I called telephonic support twice; both times they guided me step-by-step though the order of instructions sometimes felt a little scattered. The automatic updates were subtle and didn’t disrupt much, which I appreciated. Training sessions were helpful but some clarifications weren’t covered and I had to learn them by trial and error. Invoicing and payment were straightforward, with clear notifications to keep track. Despite some learning curve moments, the software feels robust and efficient. If I were to use it again, I would stay patient and expect to work independently at times while keeping support as a backup. Overall, the experience was positive and I feel confident that I could continue building my workflow here.