Fairly easy but not without minor hurdles
I found what I needed with moderate ease but not without some minor difficulties along the way. The telephonic support was accessible, though sometimes I had to wait a bit longer than expected to speak with someone useful. On the plus side, the automatic updates kept the software improving without me needing to intervene much, which helped maintain steady progress in using the database and calling tools. The onboarding was clearly structured, and the training materials covered most essentials adequately. However, a couple of interfaces weren’t as straightforward as advertised and required going through help articles more than once to get comfortable. If I were explaining this to a friend, I’d say it’s generally good for working independently, but having patience and being willing to seek support when stuck really helps navigate occasional small hurdles. That balanced experience was enough to keep me satisfied overall.