Fair experience with sales and pre-purchase support
The overall sales and pre-purchase process worked out fairly well, though there were some bumps along the way. I appreciated that the sign-up steps were clear and that payment processing went through without any glitches. However, when I hoped to clarify certain details before committing, the response from support was slower than I expected, which made the process a bit frustrating. Once I started using the training materials, things became easier to navigate, but I do think some of the early communication could be better organized. Despite these issues, the software itself seems promising, though I remain cautious due to the initial delays in assistance. On balance, it was an okay experience but not entirely seamless throughout.