Fair experience with both delays and progress
I started by signing up with decent expectations, but the waiting times during the onboarding slowed me down more than I expected. The first few steps of setting up the database were straightforward, but when it came to integrating the calling tools, I faced repeated delays. On the upside, once the automatic updates were in place, the interface became smoother over the week. However, support calls sometimes involved long hold times which was frustrating when I needed quick help. The invoicing process was clear but did nothing to speed things up. Overall, the software feels promising but the lag in some stages held me back from fully committing straight away, and I might reconsider the timeline if I try again.