3 out of 53 of 5Verified purchaseSupport and communication
Fair experience but took longer than expected
I had anticipated getting fully going with the calling tools within a day, based on what I had heard and read before signing up. However, it actually took me several days to really get comfortable and have everything functioning smoothly. The initial setup went reasonably well, but getting the dialer synced properly with the database was more complicated and involved back-and-forth with support. I also found that some automatic updates introduced interface changes that I had to relearn, which added to the delay. Comparing this to my expectations, the total onboarding time was definitely longer than I had hoped or planned for, so while it was not a poor experience, the pace left me feeling neutral overall.