1 out of 51 of 5Verified customerTraining and onboarding
Failure to onboard properly killed any progress
The setup process kept feeling like a one-off hassle rather than something I could get comfortable with long-term. I remember spending so much time on initial training calls that promised ongoing support, but after that one session, there was no real follow-up or easy continuation. The onboarding was supposed to be seamless, but instead I ended up stuck because the software kept updating and changing, and nobody helped me adjust. I rarely got the priority telephonic support I hoped for, which left me frustrated and unable to properly use the calling tools or access the database effectively. In the end, it didn’t work for me and I couldn’t really begin to use it properly.