Failed to resolve issues despite repeated training attempts
I enrolled for the training expecting a smooth onboarding experience, but unfortunately, that was not the case. The sessions encountered multiple technical glitches that hampered my ability to understand the software's functionality. When I reached out for telephonic support, the assistance was limited and slow to respond to my queries, which added to my frustration. The automatic updates seemed to introduce more confusion rather than clarity, especially when key features I was relying on stopped working momentarily. Despite the structured flow promised in the onboarding, I felt lost and unable to use the calling tools or database feature effectively. This resulted in my decision to discontinue the attempt to integrate this software into my workflow because the outcome was not what I had hoped for.