Extremely frustrating support, never got the needed help
My experience with WFHI's support was very disappointing. Day after day, I tried reaching out to get my software issues sorted, but the responses were either delayed or unclear. This prolonged waiting made my workflow suffer badly, and it felt like no one was taking responsibility. I wanted straightforward guidance, but it seems like the team was overwhelmed and unable to provide consistent help. The communication was poor, which made even simple problems drag on unnecessarily. Overall, it was a frustrating journey with zero confidence that support would improve anytime soon. I believe the process needs a serious overhaul to make it usable in a professional setting. Without reliable support, the whole experience was just full of wasted effort and stress.