Explanations were mixed but overall okay
My experience with WFHI’s support in terms of how things were explained was quite mixed. On one hand, some of the training sessions and the telephonic assistance were really clear, and I could easily follow the instructions given. On the other hand, a few times the documentation or email guides left me wondering if I had missed some steps or key info, which made me slow down. The sign-up and payment processes were pretty straightforward, thankfully, which balanced things out. Overall, I ended up feeling that there was enough clarity to keep going without too many problems, but it did require some patience on my part to work through the parts that were a bit vague. So, I’d say the explanations were okay but room for a bit more polish would help.