2 out of 52 of 5Verified customerSales and pre-purchase
Explanation was unclear, I wouldn’t do it again
The sales and pre-purchase stages left me quite confused, especially because not all the features were clearly explained before signing up. It felt like important details about what was included were missing, and the sequence of sharing information wasn’t very logical. Although I appreciate that telephonic support was somewhat willing to answer my questions, this wasn’t enough to change my overall dissatisfaction. The invoicing process felt complicated and took longer than I expected without enough upfront guidance. Given these issues, I doubt I would go through the purchase process again with this provider. Clarity in communication seems very important for a service like this but unfortunately, it wasn’t delivered properly here.