Explanation was detailed, but clarity about sign-up was lacking
I appreciated how the sales team went into detail about the software’s features, especially concerning the calling tools and the database. They explained the capabilities well, which helped me understand what I might expect from the product. However, when it came to the sign-up process and the invoicing system, I felt there was a lack of clear guidance. The instructions weren’t as straightforward, which made me hesitate. Yet, once I managed through the confusion, the billing seemed transparent. So overall, while the detailed explanations about the software itself were solid and gave me a good idea, the initial lack of clarity around onboarding logistics made things less smooth than I hoped. I wish the sign-up and payment steps had clearer instructions so I wouldn't have to keep checking back and forth.