Explanation thodi confusing thi but mauka bhi mila try karne ka
Main pehle sales call se lekar sign-up tak ka pura process observe kar rahi thi. Sales team ne initially product ke features bataaye, par kaafi generic the, matlab main expect kar rahi thi zyada thorough explanation milegi, khas kar software ke dialer aur database features ke baare mein. Phir jab maine training start ki, tab mujhe laga ki kuch functionalities clear hain aur kuch thodi complicated hain. Example ke roop mein, call tools ki baat karun toh vo sahi tarah headline details diye jaate hain, lekin kabhi kabhi software mein specified options ki samajh thodi mushkil ho jaati hai. Invoice aur payment process clear tha, bas mujhe aur documents ya links ka wait karna pada jisse thoda jyada samay laga. Lekin telephonic support jo mujhe mila thoda helpful tha, vo baar baar alag-alag agents se baat karna pada jisse consistency kam thi. Phir bhi mujhe overall lagta hai ki yeh platform thoda better ho sakta hai agar prospect ko pehle se zyada step-by-step help di jati during sales. Toh haan, achhi cheezein bhi thi jaise software ka design aur database management easy tha, lekin total experience mein thoda aur improvement hona chahiye. Yeh bhi achha laga ki automatic updates timely aate hain aur software ko fresh rakhte hain. Thoda aur clarity chahiye thi jo shayad documentation ya training mein ho, aise main expect kar rahi thi.