Explanation thi sahi, par kuch details miss thi
WFHI ke sales aur pre-purchase phase mein mujhe jo sabse achha laga wo tha ki sab documents aur software features clear tareeke se samjhaye gaye the. Billing, invoicing aur sign-up ki process bhi straightforward thi, jiska mujhe pehle se idea tha, par fir bhi confirmation mil gaya. Lekin thoda confusion tab hua jab payment options ki baat aayi – sabhi options detail mai nahi bataye the jaise main expect karti thi. Yeh chhoti si baat thi, par important hai agar customer ko pehle se clear hona hai ki kaise aur kab payment process karna hai. Onboarding flow bhi accha lag raha tha, jo mujhe product ka use karne mein help karta hai. Training ke basics briefly cover kiye gaye aur unhone bhi support ki jo mujhe thoda confident feel karaya. Overall, sab kuch theek thi aur main aage bhi use karungi, par baarikiyon mein thodi aur transparency ho to aur bhi better hoga.