Explanation smooth thi but thoda aur detail chahiye tha
Jab maine pehle support ko call kiya toh unhone bahut hi clearly har cheez explain ki thi. Unka andaz aisa tha ki main easily samajh paun ki software ke alag-alag functions kaise kaam karte hain, jaise ki dialer aur database features. Unhone step-by-step mujhe bataya ki kaise main apni calling list import kar sakti hoon aur calls schedule kar sakti hoon, jo training mein miss tha. Lekin mujhe lagta hai ki kuch steps mein thodi aur detail ho sakti thi, jaise ki automatic updates ka process ya payment ke baad billing dashboard kaise check karna hai. Puri tarah se mujhe clear samajh nahi aaya ki agar kisi problem aati hai toh uska manual fix kya hai, kyunki woh part thoda vague raha. Mujhe yeh laga ki agar ye chhoti chhoti cheezein structured tarike se bata diyan jaati toh experience aur behtar hota. Waise overall communication acchi thi aur main satisfied hoon.