Explanation samajhne mein kaafi time laga
Billing aur payment ke process ko samajhna mere liye easy nahi tha specially jab mujhe har step pe alag alag questions clear karne pade. Mujhe laga ki WFHI ki taraf se explanations itne clear nahi diye gaye jinse main confidently apne invoices aur payment details ko samajh sakti. Telephonic support pe bhi jab main call kar rahi thi, to baar baar wahi baatein dohraani padi jisse frustration hua. Training sessions mein bhi billing ke parts thoda confusing lage, aur mujhe lagta tha ki thodi aur clearly stepwise guidance milni chahiye thi. Sign-up aur payment ke dauran delays bhi maine notice kiye, jo mujhe lagta hai ki better handle kiya ja sakta tha. Khair, ek achi baat thi ki invoices toh mil gayi thi time par aur updates automatic chal rahe the. Par overall mujhe laga ki explanation mein clarity ki kami thi, jo mujhe process ko samajhne mein jyada effort karna pada.