explanation of the database feature was confusing
So I just started using the software but honestly, the clarity on how to properly access the database and integrate it with other tools was pretty poor. They had some guide, but it wasn’t clear enough for a beginner like me. Coz of that, I wasted a lot of time trying to figure things out on my own. The only good part was that the dialer worked alright once setup was done, but even that had some quirks I wasn’t expecting. Signing up and invoicing was straightforward and didn’t require too much effort, which was a relief. I don’t hate the software but I was hoping for a smoother onboarding experience with clear step-by-step instructions. Maybe if they improved how they explain the features, especially the ones involving access and database, new users would get along better. Overall, needed more clarity and support to be really useful from the start.