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Explanation mein thodi kami rahi pre-purchase phase mein

4 out of 54 of 5Verified customerSales and pre-purchase

Explanation mein thodi kami rahi pre-purchase phase mein

Maine jo sales aur pre-purchase process mein dekha, woh thoda confusing tha. Jo mujhe specifically achha laga woh yeh ki product ke features clear tareeke se bata diye gaye the, specially software ke alag modules ke baare mein. Lekin jo marketing aur sales team ne cost aur billing procedures samjhaye, unme kuch clarity ki kami thi. Multiple queries ke bawajood, mujhe lagta hai ki documentation mein thoda aur sudhaar chahiye ki taaki pehle se hi sab kuch transparent ho. Jab main training aur onboarding se judi baatein samajh rahi thi, tab kuch cheezein unclear rahin jiski wajah se mujhe bar bar follow up karna padta tha. Overall, process samajhna mushkil tha par eventually sab kuch clear ho gaya. Pre-purchase ke dauran jo specifics explain kiye gaye woh theek the, lekin jo extra details chahiye hoti hain customer ke perspective se, woh nahi mile achhe se. Agar sales aur pre-purchase phase mein zyada focus transparency pe hota toh better rehta. Mere hisaab se ye bohot important area hai jahan thoda aur work ki zarurat hai.

Sayali Divya SharmaWest Bengal, IndiaExperience: Published:
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