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WFHI review

Explanation mein clarity kaafi variable thi, kuch accha kuch bekar

2 out of 52 of 5Unverified experienceSupport and communication

Explanation mein clarity kaafi variable thi, kuch accha kuch bekar

Main WFHI ka software use kar raha tha, aur support team se kuch baar baat bhi ki. Jo clear baat karne ki koshish thi, wo kabhi kabhi achhi hoti, par kabhi itni clear nahi lagti thi ki main confuse nahi hota. Training ki jo explanation mili thi, wo basic level tak sahi thi, par jab technical questions pooche toh jawab hamesha clear nahi diye. Call karne ke tools samajhne mein problematic nahi the, lekin database integration mein jo problems aaye, unka solution clearly nahi bataya gaya. Automatic updates ke baad bhi kuch functionalities kaise badli, ye achhi tarah explain nahi hua. Telephonic support se baat karna thoda frustrating bhi hua, kyunki kabhi samay pe response slow mila. Invoice aur payment process straightforward tha, yeh part theek tha. Overall, mujhe lagta hai ki explanation ko thoda aur structured aur detailed banana chahiye, taaki naye users ko samajhne mein aasani ho. Par database feature decent tha, aur dialer bhi use karne layak hai.

Jeevan BhatiaBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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