Explanation mein clarity aur confusion dono mile
Mujhe yeh kehna padega ki jab main sales aur pre-purchase phase mein tha toh cheezein thodi mix lag rahi thi. Unhone kaafi skoon se terms samjhaye par main phir bhi thoda confuse tha invoice aur payment process ke bare mein. Wo explain toh karte hain lekin kuch steps kaafi vague hote hain jise samajhne mein time lagta hai. Iska ek positive side yeh hai ki customer care team generally polite thi aur unke answers friendly lagte the. Par mujhe laga ki agar wo thoda aur clearly step by step batate toh zyada accha hota, especially sign-up ke baad ka process. Dialer aur software to chal raha hai thik-thak, par sales ke dauran jo explanation mila woh pakka better ho sakta tha. Overall kuch acchi baatein thi, lekin thodi aur clarity ki kami thi jo crucial lagti hai jab software pe paisa lagate hain.