Explanation ki kami ne hairaan kar diya
Main soch rahi thi ki support se baat karke sab kuch clearly samajh lungi, par experience thoda alag raha. Mujhe lagta hai ki support ne jo instructions diye, woh itne clear nahi the jitna ki mujhe chahiye tha. Jab main training kar rahi thi toh baar baar confusion hota tha ki exactly kaunsa step pe main kya karun. Phone pe jab mene help liya toh lagta tha ki woh banda apni baat repeat kar raha hai bina mere actual problem ko samjhe. Woh multiple baar mujhe different steps batata raha, par sach mein jo samasya thi uska koi specific solution nahi diya. Dikkat yeh hui ki mujhe baar baar wohi cheeze explain karni padti thi jo main already samajhne ki koshish kar rahi thi. Billing aur payment ke baare mein pucha toh basic info to mili par advanced queries ka answer adhura tha. Overall mujhe laga ki support thoda zyada organized aur detailed ho sakta tha, kyunki mujhe bohot samajhne mein waqt laga aur surprisingly yeh tha ki thoda vague communication mila jo mujhe hairaan kar gaya.