Explanation kamzor, software samajh nahi aaya
Software access aur features ke baare mein explanation kaafi fragmented thi. Documentation mein kuch cheezein achhi thi aur training videos kuch hadd tak help karti thi, lekin main jab dialer aur database features ka istemal kar raha tha toh samajhne mein kaafi confusion hua. Mujhe laga ki clear step-by-step process agar hota toh shayad ye problem kam hoti. Automatic updates ke baad kuch functionalities sahi se kaam nahi karti thi, aur mujhe samjha nahi ki kya karna chahiye. Support team ne ekdo baar respond kiya, par iska wait karte waqt frustration badh gaya. Mujhe software use karte time barriers lage aur onboarding process mujhe confusing hi laga. Jo cheez achhi rahi wo thi ke invoicing aur payment process straightforward tha, jisme mujhe koi dikkat nahi aayi. Par overall, mujhe lagta hai ki ye product mere liye jyada accessible nahi tha, explanation better karni chahiye thi.