2 out of 52 of 5Verified purchaseSupport and communication
Explanation clear nahi thi, par phone support theek tha
Support team ne response diya par explanations kaafi confusing thi. Jab maine training ke questions pooche toh unhone mukhtasar jawab diye jo samajhna mushkil tha. Telephonic support pe ek baar clarity mili, jo helpful tha, but overall communication mein clarity missing thi. Multiple times mujhe wohi information dobara repeat karni padti thi, jo waste of time tha. Jo baat achi lagi wo thi ki unka response time itna slow nahi tha. Support process straightforward tha, lekin explanations improvement chahiye taki users ko zyada effort na lagana pade samajhne mein especially jab technical queries ho.