1 out of 51 of 5Verified customerSupport and communication
Explanation bilkul bhi clear nahi thi
Main support se expect kar rahi thi ki mujhe har step simple aur clearly samjhaya jayega, lekin waise nahi hua. Jo training aur onboarding mujhe mila, wo mere expectation ke bilkul opposite tha. Jo questions maine pooche unka jawab bahut hi vague tha, aur kai baar mujhe lagta tha ki unhone mera point nahi samjha. Support team ki explanation complicated aur confusing thi, jo mujhe pahle se zyada pareshaan kar gayi. Main sochti thi ki ye system simple hona chahiye, par yahaan toh poora process ghumphir gaya. Dialer aur database ke features bhi tab clear nahi hote jab tak main khud try nahi karti. Overall, mujhe bilkul bhi samajh nahi aaya ki ye support meri kis had tak madad karega.