Explains enough to get by, but that 'aha' moment wasn’t clear
When I first talked with support, they gave explanations that were mostly straightforward, but something was missing for me to fully grasp the workflow. It wasn’t confusing exactly, just a bit dry and mechanical. After some back-and-forth, part of the system clicked for me, especially around using the dialer and managing the database. However, some updates and training bits weren’t explained with the detail that would have made them fully intuitive from the get-go. I wasn’t left totally in the dark, but it felt like I was piecing things together from different conversations. The sign-up and payment steps were clearly laid out though, which helped set some structure early on. All in all, support managed to get me started, but I would have liked a more cohesive explanation to quickly reach that clear understanding.